Billing exceptions for members in disaster areas of California

California Governor Edmond G. Brown has issued a state of emergency proclamation in 9 counties that were affected by the recent wildfires. The corresponding zip codes are listed below. 

As a voluntary accommodation for billing leniency due to the disaster, policyholders in these areas will not receive normally scheduled billing warning notices or non-payment termination notices (i.e., for non-payment cancellation or expiration) during the period of October 9, 2017 through December 7, 2017. In addition, no billing-related fees will be assessed during this time period.

Non-payment terminations which may have already issued on or after October 9, 2017 through October 17, 2017 will be reversed without a lapse, and any related late fees that were assessed during that time period will be waived, reversed, or refunded. If policyholders do not make any payments during this grace period, coverage will not be interrupted due to nonpayment. However, when regular billing resumes at the end of this time period, policyholders will still be appropriately charged for premium that the company earned for the coverage provided. Given this, policyholders may continue to make payments during the grace period in order to practically avoid seeing larger than normal billed amounts at the end of this accommodation period.

Affected California ZIP Codes

The California ZIP Codes affected are 90620, 90621, 90622, 90623, 90624, 90630, 90631, 90632, 90633, 90680, 90720, 90721, 90740, 90742, 90743, 92602, 92603, 92604, 92605, 92606, 92607, 92609, 92610, 92612, 92614, 92615, 92616, 92617, 92618, 92619, 92620, 92623, 92624, 92625, 92626, 92627, 92628, 92629, 92630, 92637, 92637, 92646, 92647, 92648, 92649, 92650, 92651, 92652, 92653, 92654, 92655, 92656, 92657, 92658, 92659, 92660, 92661, 92662, 92663, 92672, 92673, 92674, 92675, 92676, 92677, 92678, 92679, 92683, 92684, 92685, 92688, 92690, 92691, 92692, 92693, 92694, 92694, 92697, 92698, 92701, 92702, 92703, 92704, 92705, 92706, 92707, 92708, 92711, 92712, 92728, 92735, 92780, 92781, 92782, 92799, 92801, 92802, 92803, 92804, 92805, 92806, 92807, 92808, 92809, 92811, 92812, 92814, 92815, 92816, 92817, 92821, 92822, 92823, 92825, 92831, 92832, 92833, 92834, 92835, 92836, 92837, 92838, 92840, 92841, 92842, 92843, 92844, 92845, 92846, 92850, 92856, 92857, 92859, 92861, 92862, 92863, 92864, 92865, 92866, 92867, 92868, 92869, 92870, 92871, 92885, 92886, 92887, 92899, 94503, 94508, 94510, 94512, 94515, 94533, 94534, 94535, 94558, 94559, 94562, 94567, 94571, 94573, 94574, 94576, 94581, 94585, 94589, 94590, 94591, 94592, 94599, 94922, 94923, 94926, 94927, 94928, 94931, 94951, 94952, 94953, 94954, 94955, 94972, 94975, 94999, 95401, 95402, 95403, 95404, 95405, 95406, 95407, 95409, 95410, 95412, 95415, 95416, 95417, 95418, 95419, 95420, 95421, 95422, 95423, 95424, 95425, 95426, 95427, 95428, 95429, 95430, 95431, 95432, 95433, 95435, 95436, 95437, 95439, 95441, 95442, 95443, 95444, 95445, 95446, 95448, 95449, 95450, 95451, 95452, 95453, 95454, 95456, 95457, 95458, 95459, 95460, 95461, 95462, 95463, 95464, 95465, 95466, 95467, 95468, 95469, 95470, 95471, 95472, 95473, 95476, 95480, 95481, 95482, 95485, 95486, 95487, 95488, 95490, 95492, 95493, 95494, 95497, 95585, 95587, 95620, 95625, 95687, 95688, 95692, 95696, 95712, 95724, 95728, 95901, 95903, 95914, 95916, 95917, 95918, 95919, 95922, 95924, 95925, 95926, 95927, 95928, 95929, 95930, 95935, 95938, 95940, 95941, 95942, 95945, 95946, 95948, 95949, 95954, 95958, 95959, 95960, 95961, 95962, 95965, 95966, 95967, 95968, 95969, 95972, 95973, 95974, 95975, 95976, 95977, 95978, 95981, 95986, 96111, 96160, 96161, 96162.